Client Accounts
What Clients Have Said
The following accounts are from individuals and families who engaged Pulih Law for personal injury matters in Malaysia.
← Back to Home400+
Clients Assisted
4.8
Average Satisfaction
87%
Resolved Without Trial
12+
Years in Practice
Client Reviews
In Their Own Words
Ahmad Hakimi
Petaling Jaya, Selangor
My motorbike accident left me with a fractured arm and three months off work. I did not know where to begin. What I appreciated most about Pulih Law was that no one pressured me to decide quickly. They wrote to me with a clear note on what the claim involved before I had to commit to anything. The settlement we reached was considerably higher than the insurer's first offer, and I understood exactly why.
March 2025 — Road Accident Claim
Nurul Izzati
Cheras, Kuala Lumpur
My husband passed away after a workplace accident. I was dealing with a lot. What helped was that the team at Pulih Law communicated in writing throughout and never assumed I already understood the legal terms. The dependency claim process was explained step by step. It took about eighteen months but we reached an outcome I believe was fair.
February 2025 — Dependency Claim
Rajendran Selvam
Shah Alam, Selangor
I was injured at a construction site and the employer's response was to dispute liability from the start. We had to go to court. The process was long — just over two years — and I won't pretend it was simple. But I never felt left in the dark. My lead counsel was the same person throughout, which made a real difference when we finally reached the trial stage.
January 2025 — Workplace Injury, Contested
Lim Kai Sheng
Subang Jaya, Selangor
I came to Pulih Law having already received an offer from an insurer that felt too low. They prepared a quantum note comparing it against recent court decisions before we responded. We countered, and eventually settled at almost double the original offer. I did not expect that to be possible without going to court.
March 2025 — Road Accident, Negotiated Settlement
Fatimah Zahra
Ampang, Kuala Lumpur
I came in unsure whether I had a case at all — it was a medical negligence matter involving a procedure at a private hospital. After the initial assessment, I received a written note that was plain and honest. It helped me understand what the process would involve before I made any decision. I went ahead, and the matter was resolved through negotiation after about eight months.
February 2025 — Medical Negligence
Harith Bakar
Klang, Selangor
My son was injured in a road accident while he was still in school. The court supervision process for the settlement funds was something I had not encountered before. Pulih Law handled it properly and explained every requirement. Knowing the funds would be managed under court oversight until he came of age gave me peace of mind.
April 2025 — Road Accident, Minor Claimant
Case Studies
Three Client Journeys
Case Study 01
Road Accident — Rear-End Collision
Challenge
Client received an insurer's offer of RM 12,000 for soft tissue and cervical spine injuries sustained in a rear-end collision. Client was uncertain whether to accept.
Approach
Medical report obtained from a registered specialist. Quantum note prepared referencing Sessions Court decisions for comparable injuries. A counter-offer was submitted with written justification.
Outcome
Settlement of RM 27,500 reached without contested proceedings. Timeline: approximately five months from engagement.
Case Study 02
Workplace Injury — Factory Incident
Challenge
A factory worker sustained a hand injury from unguarded machinery. The employer disputed liability, claiming contributory negligence. The SOCSO claim did not cover full economic loss.
Approach
Proceedings filed in the Sessions Court. Expert evidence obtained on machinery guarding standards. Pre-trial negotiations re-opened following receipt of expert report.
Outcome
Settled by consent order for RM 68,000 — covering medical expenses, loss of earnings, and future care — approximately eleven months after filing.
Case Study 03
Dependency Claim — Fatal Road Accident
Challenge
A family of four lost their primary earner in a road collision. The deceased was self-employed, making income documentation more complex than in a salaried case.
Approach
Dependency claim filed under the Civil Law Act 1956. Bank records, tax filings, and client testimony were assembled to reconstruct the income picture. Court proceedings filed after insurer's first offer was assessed as substantially below quantum.
Outcome
Judgment obtained for RM 210,000 in the High Court. Disbursement to minor dependants handled under court supervision.
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